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It's the Great Debate: Should You BUILD or BUY Your Own Construction Project Management Software?

 

Should you build your own construction project management tool, so you get exactly what you need?

Or, is it more efficient to buy something out-of-the-box, and get a few quick wins? 

We hear that question a lot!

Why Buy  an Off-the-Shelf System?

Why you should  you buy out-of-the-box project management software? 

  • Faster ROI– Software is ready to use immediately, allowing teams to get up and running without months of development. 

  • Templates that use best practices – A PM tool that is built for construction can include workflows, approval processes, and tags that are particular to your industry and line of business. 

  • Training and Support Training and onboarding resources, professional support, and embedded professional support teams help with onboarding and customizing the software for your business. 

  • Security and Compliance – Built-in security and compliance, like CMMC alignment to protect sensitive customer data, help companies avoid risk and manage audits. 

  • ScalabilityThe system can expand as the company grows: Enterprise PM software is desi

  • gned to handle growing project complexity and team size. 

Maybe you’re convinced. 

But wait.

There's more: Read the Great Debate

Why Build Your Own?

Why should you build your own construction project management system? 

  • Full Customization – Create custom workflows, reports, dashboards, and features to match exactly how your company operates—instead of boxing complex processes into a generic template. 

  • Own Your Own Data – Own your own historical project data, contracts, and compliance information  to make more strategic decisions in the future. 

  • Add and Change Features QuicklyProcess not working? Create new workflows and change permissions or process automation on your timeline, according to your needs. 

  • Gain a Competitive Advantage – Build workflows or apps that differentiate your company from competitors. 

  • Avoid Vendor LimitationsSkip the restrictions of off-the-shelf software. Prioritize features you need today ... and built them exactly the way you want. 

  • Long-Term Ownership and Adaptability You can update your in-house PM system so it continues to work for your company’s changing needs. Custom tools just have more flexibility than a one-size-fits-all solution. 

OK ... that sounds pretty convincing too. 

Get the Best of Both Worlds

Say hello to Platform as a Service.

PaaS isn’t just another acronym. In a world full of “game-changers”, it really is one. 

Here’s how it works: You start with a commercial-grade, off-the-shelf platform that handles the heavy lifting you would expect (think hosting, security, compliance, core features, all of it). But layered on top of that is a low-code toolkit that lets you configure, extend and even build your own applications within the platform. 

Translation: You get the best of both worlds. 

Enabling Your Uniqueness Without Chaos 

When push comes to shove, most construction companies have about 80% of their processes in common: budgets, RFIs, change orders, daily reports, it’s all pretty similar. That’s where off-the-shelf platforms shine. They’re fast to deploy and loaded with industry best practices. 

But that other 20% or so? That’s your edge. That’s where your firm stands out. 

And that’s where PaaS comes in. 

With PaaS, you can: 

  • Start fast with proven tools for standard processes 

  • Customize the uniqueness that gives you a competitive advantage 

  • Add new features without vendor bottlenecks or change orders 

  • Maintain a consistent user experience across everything you build 

It’s like getting a prefab house that you can remodel however you want, without needing an architect and a backhoe every time you add a room. Unlike traditional build-your-own software, where every tweak means retraining users, updating documentation, and hoping your IT lead doesn’t quit mid-sprint, PaaS lets you define what changes and what stays the same. 

Want a new safety inspection workflow? Add it. 

Need a report that matches your internal metrics? Build it. 

All while the interface still looks, feels and functions like the core platform your team already knows. No whiplash between modules. No Frankenstein screens. Just familiarity done your way. 

And let’s not forget, one of the biggest fears in building software from scratch is security. When you go full custom, you also inherit all that risk. You’re the one managing encryption, patching vulnerabilities and hoping no one clicks a phishing link. 

With PaaS, that’s handled. 

The underlying platform takes care of the infrastructure, hosting, compliance and certifications (FedRAMP, StateRAMP, SOC 2, you name it). You focus on workflows. They handle the cyber ninjas. 

It’s building on a foundation that’s already fortified. 

The Best of Both Worlds (Hint: You can do both)

So, Build or Buy? 

As it turns out, we were asking the wrong question. 

Read it: Get the Best of Both Worlds

We knew we didn’t want to build software. We wanted to build projects. But we also didn’t want to be boxed in by software built for someone else. We really just wanted the ability to customize without starting from scratch. 

And that was the real secret here. Instead of building vs buying, it was: 

How fast can we deploy what works now, and how easily can we adapt when our business changes tomorrow? 

It’s all in the freedom to adapt without the burden of owning everything. 

PaaS answers both. 

You’re not picking between boxed-in or burned out. You’re choosing scalable, secure, configurable and future-ready. You’re choosing Platform as a Service. 

If you’re still trying to decide whether to build or buy, you’re asking a 2015 question in a 2025 world. 

Today, the smartest teams are doing both—with one platform, one experience and one mission: build better. 

Let the others keep arguing, you’ve got work to do. 

Construction is cool, tell your friends! 

About the Author

AJ Waters is the Chief Evangelist at Kahua, leveraging his extensive experience as Vice President of Industry Solutions at InEight and as a program manager at Google to champion innovative solutions in the construction industry. With a background as a structural engineer at Kiewit, AJ combines technical expertise with a passion for advancing customer profitability and agility.

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